Secure Digital Helpdesks
Under construction
This documentation is a work in progress. Please get in touch with us if you have any questions.
Our secure digital helpdesks are customised and hardened version of Zammad, an open source, flexible, multi-channel ticketing platform that enables those in need to ask for help, and providers to respond.
The helpdesks have integrations with popular messaging apps, including Signal, WhatsApp, and Telegram, making it easier to securely allow responders to request assistance.
🗃️ Agent Guide
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🗃️ Admin Guide
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📄️ CDR Link FAQ
CDR offers hosted Link helpdesk instances managed by SR2 Communications,